Job Description
- create plan and Follow -up to achieving goals periodically for the monthly and semiannual and annual.
- Work with the administration to assess and improve processes and policies.
- Monitoring and reporting cash revenues and flows.
- Supervising the application of the institution's policies.
- Determine the training programs for employees.
- Dealing with employee’s complaints of customer complaints and determining appropriate solutions.
- Evaluating employee performance regularly and determining the extent of customer satisfaction.
- Standing for employees ’work dates and identifying different shifts.
- Cooperation with the administration to determine the required.
Job Requirements
Customer Service Manager Skills:
- Leading skills.
- Data analysis.
- Solving problems.
- Organizational skills.
Qualifications
- Obtain a Bachelor's degree in Business Administration.
- Practical experience in the same field for five years.
- Organizational skills and arranging tasks and time.
Workplace
- seydnayah - Rural Damascus