Responsibilities

• Being the first point of contact for customers and handle all customer inquiries.
• Building relationships with customers and ensuring their statisfaction with the company’s products and services.
• Assisting customers with any issues or problems they may have.
• Providing customer support via phone, email, and live chat.
• Answering customer questions and providing information about the company’s products and services.
• Making recommendations to customers about the company’s products and services. 
• Recording customer feedback and suggestions.
  
  

Requirements & Skills

• Excellent communication skills.
• Strong customer service skills.
• Organization skills and ability to work independently.
• Ability to multitask and handle multiple customer inquiries at once.
• Patience and ability to stay calm under pressure.
• Problem-solving skills.
• Ability to upsell and cross-sell products and services.
  
  

Workplace

Rightware LLC Company, Kassaa - Burj Al Rous - Kaser Alballour St. - Building No. 9 - 1st floor, Damascus Syria.