Position Summary

The IT System Administrator will provide IT support, monitoring, and oversight of the servers, containers, network environment, and computer assets. 

Responsibilities include:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware

• Install, modify, and repair computer software and hardware

• Support and oversee systems administration tasks (Active Directory, office, printers, company policy, network security, etc.)

• Manage short term and long-term backups

• Engage and oversee the monitoring, analysis, and management of server and workstation health; including review of system logs, disk space utilization, processor and memory utilization as well as patch, backup, and AntiThreat measures

• Install, configure and maintain security tools (web, filter, spam filter, virus protection, firewalls, wireless, etc.), and remote access to the network (portal, VPN)

• Manage containers, help in DevOps operations.

• Perform system upgrades, including service packs, patches, hotfixes, firmware updates on networking and related equipment

• Maintain up-to-date documentation on all server, network, hardware, software equipment, and configurations

• Articulate and maintain internal system security policies

• Create and update knowledge base articles to provide procedures and guidance to IT, staff, and users, as appropriate

Requirements:

• Bachelor’s Degree in engineering, information technology, data communications, telecommunications, computer science, or equivalent educational

• Technical proficiency including systems experience, strong troubleshooting, and problem-solving skills, and issue management in a multi-platform environment

• International qualification is a plus: MCSE, CCNA

• Excellent in English Reading, Speaking and Writing

If you meet the qualifications outlined above and are interested in joining our team, please submit your resume and cover letter for consideration.