Customer Success Associate - Rightware LLC
- خدمة الزبائن
- دمشق
- 07/11/2023
- دوام كامل
- مميز
- عرض ملف الشركة
Responsibilities:
Being the first point of contact of customers and handle all customer inquiries
Building relationships with customers and ensuring their satisfaction with the company's products and services
Assisting customers with any issues or problems they may have
Providing customer support via phone, email, and live chat
Answering customer questions and providing information about the company's products and services
Making recommendations to customers about the company's products and services
Recording customer feedback and suggestions
Requirements & Skills:
Excellent communication skills
Strong customer service skills
Organization skills and ability to work independently
Ability to multitask and handle multiple customer inquiries at once
Patience and ability to stay calm under pressure
Problem-solving skills
Ability to upsell and cross-sell products and services