Contact Center Representative - DomeCare
- Customer Service
- Damascus
- 31/07/2024
- Full Time
- Featured
- View company profile
Job Title Contact Center Representative
Job Location Damascus
Job Type Full Time On Site
Responsibilities
Answer all customers calls (questions complaints problems ) on phone in a timely manner
Recognize opportunities to promote our products and services
Follow our companys communication scripts
Research every issue and provide solutions to customers
Make random calls to ensure quality and loyalty
Accomplish work mission by completing related duties as needed
Requirements
Diploma or Bachelor Degree
1 year customer service experience
Excellent communication skills
Proficiency in English
Demonstrated ability to handle customer calls displaying good phone skills
Has Multi-tasking and data entry skills
Adaptable to different personality types
For Males (Military Service) exempted or finished